This is a preview — the visual canvas is under active development

Agent Canvas

Customer Support Workflow

A multi-agent pipeline that classifies incoming queries, routes them to the right specialist, and delivers responses — all orchestrated visually.

Customer Query
Trigger
Router Agent
gpt-4o
Classifier
Support Agent
claude-3.5-sonnet
Resolver
Escalation Agent
gpt-4o
Escalator
Response
Output

Selected Agent

Router Agent

Model

gpt-4o

Role

Classifier

Status

Active

Upstream

Customer Query

Downstream

Support Agent, Escalation Agent

Description

Classifies intent and routes to the correct downstream agent based on topic, sentiment, and urgency.

Connections

Support Agentgeneral
Escalation Agenturgent

Stress Test

Workflow Stress Test Results

Simulated 1,000 requests through the customer support pipeline. Here is how each agent handled edge cases, latency spikes, and adversarial inputs.

1,000
Total requests
94.2%
Success rate
1.8s
Avg latency
100%
Injection blocked

Router Agent

gpt-4o
Passed
982
Failed
18
Latency
0.4s
Edge cases
Empty inputpass
Multi-language querypass
Prompt injection attemptpass
10KB payloadfail

Support Agent

claude-3.5-sonnet
Passed
689
Failed
31
Latency
2.1s
Edge cases
Ambiguous intentpass
Missing contextpass
Adversarial follow-uppass
Rate limit burstfail

Escalation Agent

gpt-4o
Passed
271
Failed
9
Latency
1.6s
Edge cases
False urgency signalpass
Duplicate escalationpass
Handoff data lossfail
Concurrent escalationspass
Stress tests run automatically on every workflow publish. Results are stored for 90 days.

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